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okr examples for chief of staff

okr examples for chief of staff

But OKRs are not only useful to marketing, software engineering, and sales teams. This management methodology spread quickly among companies after Google started using it in 1999. Members within a department will know the best way for them to contribute their resources, skills, and time to achieve team and individual goals. Try Now! Check out real resumes from actual people. Are there changes or new things that would improve the service that administrative employees offer the company? A capable and reliable executive assistant or administrative team remains invaluable to senior executives who look to them for support. In an OKR implementation, the objective is qualitative and answers the question of what is to be accomplished. But before you jump straight in, take a minute to read these basic OKR writing tips. So it’s crucial to not skip CFRs with administrative employees.

They should prioritize what is most important and have 3-5 key results max per objective. Sign up to Weekdone for free. Key results (KRs) are specific, measurable, and time-bound. 20+ chief of staff resume samples to customize for your own use.

Join Ryan Panchadsaram, co-creator of WhatMatters.com and the rest of the WhatMatters.com team for our next taping of Office Hours!To learn more or to submit a question for coaching, please get in touch by clicking below. Publish 5 new partner-focused whitepapers by Q1, Launch 7 webinars to educate our partners, Do a 5-city Lunch & Learn event for partners, OBJECTIVE: Generate new bookings pipeline, Keep pipeline above 5x of quota to ensure a 20% Win Rate, OBJECTIVE: Recruit World-Class A-Players for Our Sales Team, Hire 5 new Sales Managers by the end of January, Maintain a 4:1 onsite "Interview Offer" ratio, OBJECTIVE: Develop Our Reps into the Best Sales Team in the Industry, Ensure we do regular sales coaching every week, Bring in the new sales training company to improve our training, Do regular monthly anonymous surveys of SDRs and AEs and get their feedback, OBJECTIVE: Grow Our Sales in the Central region, Develop relationships with 50 new targets or named accounts, Onboard 10 new resellers that focus on the Central region, Offer extra kicker to AEs to achieve 120% focusing on the Central region, OBJECTIVE: Improve Sales in South America, Implement a new sales training program for our South American team, Receive 5-star reviews from our customers who will serve as references, OBJECTIVE: Implement SDR social selling process, Bring in $50,000 in bookings by end of Q3, OBJECTIVE: Grow Our Upsell and Cross-sell, Increase upsell and cross-sell revenue by 40%, Have regular weekly alignment meetings with Customer Success, OBJECTIVE: Enable Our Sales to Be More Successful, Ensure we update our new sales technology stack, Implement the new process for measuring Outbound vs. Inbound, Revise all the email sequences and upload it into the new sales messaging tool, Update the CRM based on the new sales pipeline review process, Help the VP of Sales with the new data to finalize the new compensation plan, OBJECTIVE: Improve our Sales Analytics Process, Implement a sales analytics and Business Intelligence platform, Set up sales cycle and average deal size triggers to email our VP of Sales, Review Sales Activity metrics and send a weekly summary to the team, Review Sales Pipeline metrics and send a weekly summary to the team, Review retrospective Sales Results metrics and send a weekly summary to the team, OBJECTIVE: Grow Sales Through our Channel Partner, Recruit 30 new channel partners in Eastern, Central and Western geographies, Finalize the new 20% channel sales promotion for Q3, Implement the new channel partner website section, Improve the channel partner onboarding process and documents, OBJECTIVE: Create an Exceptional Corporate Culture / Delight Our Employees, Create clarity of all departments and teams via clear OKR goals, Celebrate "small wins" and any type of progress every single week, CEO and SVPs to launch a monthly Town Hall with Open Q&A, OBJECTIVE: Improve Our Employee Retention, Improve our 2-way closed-loop feedback and ongoing performance management process, Improve our employee engagement score and employee satisfaction to 8 or above, Survey employees monthly on how to make our company an even better place to work, Assess if we are paying salaries and benefits at market rates, Offer our employees a $500 reward for referrals of A-Players whom we hire, Hire 25 new employees this quarter for the 5 requesting departments, Survey interviewees after each interview process and get feedback, OBJECTIVE: Improve Our Employee Engagement and Satisfaction Score, Ensure every manager company-wide is doing an ongoing, 2-way feedback loop, Survey employees using a Pulse (Employee Satisfaction Index) weekly, Ensure we are setting clarity of work with goals to boost engagement, OBJECTIVE: Make All of Our Managers More Effective and Successful, Provide consistent training to managers on how to manage effectively, Ensure every manager is doing regular 1-on-1 meetings with 2-way feedback, Do monthly anonymous employee surveys to get feedback on managerial effectiveness, OBJECTIVE: Complete Our Employee Reviews Efficiently and on Time, Survey our employees on how they like our new ongoing performance process, Collect all performance review notes from our 30 front-line managers, OBJECTIVE: Transition to Ongoing Performance Management, Announce the transition from the outdated annual performance review process, Implement the ongoing 2-way closed-loop feedback with lite check-ins, Announce new annual reviews to serve as a summary for the ongoing process, OBJECTIVE: Launch the New Product Architecture, Have engineering team contribute X story points, Upgrade our database and complete data migration, OBJECTIVE: Build a World-Class Engineering Team, Offer a $500 reward for referrals to A-Players, Hire 5 referred engineers with exceptional references by end of Q2, Maintain a 4:1 onsite "Interview Hire" ratio, OBJECTIVE: Drive Quality for Features in Our New Release, Implement the new QA automation tool and process, Ensure no more than 1 critical bug reported in Q3, OBJECTIVE: Improve the Email Delivery Architecture, Ship the new architecture docs to all internal teams, OBJECTIVE: Launch a high-quality Product Beta, OBJECTIVE: Launch the New Product Successfully, Conduct 30 customer development interviews, Review 10 usage videos via UserTesting.com and summarize it internally, Do 2 training sessions on the new product for Marketing and Sales teams, Help Product Marketing by reviewing their technical spec documents, Interview 50 prospective customers and get their initial feedback, Get usability score above 8/10 on UX mockups from 20 prospective customers, Specify 5 elements in UX mockups to increase product's usage engagement, Get internal feedback score of 10/10 from the sales team, Be proactive in assessing our drops in account usage or at-risk usage, Apply Best Practices to ensure we have NPS score of 8 and above, OBJECTIVE: Be Proactive with Customer Success, Implement a Customer Success platform to track customer health, Reach out to customers who appear to be at-risk, OBJECTIVE: Deliver a World-Class Customer Support Experience, Achieve a CSAT of 90%+ for all Tier-1 tickets, Resolve 95% of Tier-2 support tickets in under 24 hours, Each support rep to maintain a personal CSAT of 95% or more, OBJECTIVE: Ensure Customer Support is a High-Performance Team, Maintain a weekly Support group ESI/Pulse score of 8 or greater, Finalize resource allocation with the VP of Support, Promote 2 customer support reps to managers, OBJECTIVE: Implement a Scalable Customer Support Process, Implement our new customer support platform, Updated 30 "How-To" articles on the Knowledge Base, OBJECTIVE: Track All Critical Support Metrics, Track and report on Number of New Tickets to Resolved Tickets, Track and report on Average Resolution Time, Track and report on Top 10 Customers by Active Tickets, OBJECTIVE: Improve our Annual Budgeting Process, Have a meeting with every VP about the new process, Review everyone's budget proposals before mid-Q3, OBJECTIVE: Improve our Financial Reporting Process, Implement the cloud-based version of QuickBooks, Ensure we close our financials within 2 weeks of a quarter, OBJECTIVE: Improve our IT and Infrastructure, Implement the new cloud backup system and process, Improve internal IT satisfaction and response time.

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